To view past cruises, sign in to your account and go to the 'Past cruises' tab, but bear in mind that cruises and points can take up to 10 days after a cruise ends to appear. The hold is used to secure funds for anticipated onboard purchases, and will be released once your final charges are settled at the end of your cruise. Please call or visit Adventure Ocean to make your reservation: Note: For security reasons, guests are not allowed to bring visitors onboard Royal Caribbean ships in any port. Start planning your next cruise vacation by selecting a destination and departure port. The cost will be charged to your SeaPass account. Touchless boarding: Guests who check in on the mobile app dont need a paper boarding pass. 11 Night Southern Caribbean Cruise | Royal Caribbean Cruises Plan ahead and make your show and activities reservations today using the mobile app or at our Box Office today from 11:30 am to 3:30 pm in Music Hall on deck 4. Prices vary for each excursion and are subject to change. Denial of boarding for infants who do not satisfy these minimum age requirements may also result in the denial of boarding for one or more guests sailing with that infant. It is extremely difficult to try and resolve statement errors once you have disembarked. North Star elevates you above the ship for the best 360-degree views of the world. No animals are permitted onboard (with the exception of service animals for guests with special needs). Some of the shore excursions are subject to minimum numbers and may be cancelled if requirements are not met. In Alaska, the Wilderness Express railcars are pulled behind the Alaska Railroad passenger train. Cigar and pipe tobacco is limited to designated outdoor areas. For more details about how we use your information, view our. We are here to help with reservations, Crown & Anchor memberships and general questions. Cruise Planner: Pre-Cruise Deals | Design Your Cruise | Royal Caribbean Let your adventure take flight our Air2Sea program makes getting to your cruise a breeze. Make your travel experience seamless with the lowest airfare guaranteed, nonstop flights to get you to your cruise, assured arrival at the ship and 24/7 support from our specialists. Your stateroom will be ready at 1:30 pm The cost is US$7.95 per minute. Items to leave at home Getting to port of Singapore Helpful Singapore port information Healthy sailing Royal Caribbean App Digital safety: You can complete most of your required guest safety briefing on the app or your stateroom TV. Watch as robots craft a custom juice creation for you at the Bionic Bar. You must ensure that you are using an up-to-date brochure when you book your cruise. Post Cruise Assistance Cancellations by RCT: If RCT cancels a cruisetour or the land portion thereof, it will re-book passengers on the same cruisetour with a different departure date or a similar cruisetour. Practice hand hygiene: Youll find hand sanitizing stations at the entrances to all venues and in high-traffic areas, like dining rooms and elevators. 15 Night Ultimate India, Sri Lanka & Malaysia Cruise. The main dining room may not always be available at breakfast and lunch times. We strongly recommend you carefully check all connection times with your travel agent. These land components are solely at your risk and subject to the terms or arrangements made by you or on your behalf with the independent contractor. Bring your completed cruise documents to the cruise terminal, where one of our friendly representatives will check you in and direct you to the ship. Dining requests are subject to availability, however we will do all that we can to accommodate requests for guests with specific medical issues. Easily view, edit and update your travel details for your upcoming cruise. Royal Caribbean has strived to ensure that all information listed in our brochures is correct at the time of printing. Please note, the provisions of the Convention relating to the Carriage of Passengers and their luggage by sea 1974 as amended (The Athens Convention) applies to international carriage by sea if the ship is flying the flag or is registered in a state party of The Athens Convention, or the place of departure or destination is in a state party to The Athens Convention. Please stay in your staterooms and away from guest corridors between these hours. At the end of a day well spent, retire to your beautiful accommodations, including the amazing Suite Club where your exclusive amenities include private dining rooms and lounges, as well as a Solarium. If you have questions, please feel free to dial 1950 or stop by Guest Services. Dining requests for specific dietary requirements or food intolerances cannot be accepted for any onboard eatery other than the main restaurant. All alcohol purchased during your cruise at the duty free rate will be stored by us and only delivered to your stateroom on the last night of your cruise. Plan everything now and use your vacation time to actually vacation. Note: The Cruise Ticket Contract must be signed by all guests prior to boarding. Day 6 - Hambantota, Sri Lanka. Motorcoach Driver: US$4 a day per guest. Royal Caribbean will add a daily US$13.50 gratuity (US$16.50 for suite guest) to each guests onboard SeaPass account. SeaPass card: Your room key, card for onboard purchases, and pass to get on and off the ship at port stops. Start planning your next cruise vacation by selecting a destination and departure port. The Cruise Ticket Contract sets forth limitations on the time frames in which claims may be made and suits may be filed against Royal Caribbean. Just pack and tag your bags before placing them outside your door before midnight on the last night of your cruise vacation and well carry them off the ship for you. Play smart, swim smart, stay safe For further modification, such as changes in date, time or party, you can either cancel and rebook the reservation or visit Guest Relations once onboard. Each guest agrees to indemnify Royal Caribbean for all penalties, fines, charges, losses or expenses incurred or imposed upon Royal Caribbean by virtue of any act, omission or violation of law by the guest. Register on Deck 11, Forward, where you can also learn about childcare for children ages 6 months to 3 years. Guests, who violate any alcohol policies, may be disembarked or not allowed to board, at their own expense, in accordance with our Guest Vacation Policy. Contact Us | Royal Caribbean Cruises contact us We are here to help with reservations, Crown & Anchor memberships and general questions. NEED TO MAKE AN That lets us stagger guest arrival and reduce crowds at the terminal. It is important that you read all of the terms and conditions of the Cruise Ticket Contract. Enjoy the best activities onboard Royal Caribbean Cruises. TOAST TO TOP SAVINGS. There are select cruises departing from China that will not have a non-smoking area in the casino. Planning your epic adventure just got easier with Royal Caribbean Hotels. There are no self-laundry facilities aboard. Make sure to have your documents handy in your carry-on bag for easy access. Group reservations for activities, spa or dining venues can be made on MyCruise in Pre-Cruise Planner, or through one of our Customer Service agents at (800) 465-3595. Additional items we recommend packing include: If you are planning to check in your bag to have it delivered to your stateroom, we recommend packing a small bag of essentials to carry onboard. To receive appropriate assistance, you must be sure your travel agent notifies us at the time of booking of any special need and other relevant information. On the day of boarding, make sure to affix your bag tags (with your name and cabin number clearly written) to your luggage so that it may be delivered to your stateroom. Guests affected by a disability or medical condition must be self-sufficient or travel with someone who can provide all necessary assistance. Unleash your inner foodie at our specialty restaurants when you save with our packages. Book one of our onboard activities, check out an onboard tour, or zen out with a spa treatment. The minimum drinking age for all alcoholic beverages on Royal Caribbean International ships depends on the location of the ship at the start of the cruise itinerary. AS A PARENT/GUARDIAN, CAN I BE HELD RESPONSIBLE FOR THE CHILD CRUISING WITH ME? Itinerary Overview. Check in on the app: Its the fastest way to board when you sail, and when you do, you select an arrival time that doubles as your wellness appointment at the terminal. Take any last-minute photos. Sipping something cold whipped together by robots at the futuristic Bionic Bar, then springing for bumper car action at Seaplex. When you're done, just remember to stop by your assembly station - look on your SeaPass or the back of your stateroom door - for a quick check-in. Dcouvrez nos itinraires de croisire et choisissez la chambre qui correspond vos attentes et votre budget parmi notre slection. From here, it's a 10-minute walk to the terminal. Whilst every effort is made to ensure the accuracy of the brochure and prices at the time of printing, regrettably errors do occasionally occur. The best medical care: Our high-quality onboard medical care is stronger than ever, with more doctors and nurses on each ship and state-of-the-art equipment. Make sure you're connected to WiFi-Guest-Spectrum on the ship, You don't need an internet package to do this. Certain conditions (for example, use of tenders) may prevent guests with wheelchairs from going ashore at certain ports of call. The app is free to download and use. Many of our guests wish to reward exceptional service during their cruise by providing additional gratuities. When can I reserve specialty restaurants, spas or activities and shows Their mobile boarding passes are right on their phones. Ships run on a slightly different lingo. Before your cruise You can breathe easy knowing that risks from the transmission of aerosol particles between spaces (like those from a cough) is extremely low. Please try again. Oversold Royal Caribbean Cruise Offering Massive Incentives Heres a quick checklist of things you should do on the evening before you return home: Extend customary gratuities to those who have made your cruise vacation an unforgettable experience. While we realize that the in-app chat feature is a great way to keep in contact with your children onboard, we want to keep your child's privacy intact. Lunch Open Please submit your dietary request in writing (in as much detail as possible as to your particular requirements) at least 45 days prior to North American sailings, 90 days for European/South American sailings and 100 days for Australia/Asia sailings. Cigar and pipe tobacco is limited to designated outdoor areas. You can either remove a Guest from dining or shore excursion reservation or cancel the entire reservation (within the cancellation policy) with the app. Guests who have an account with a U.S. bank may cash one personal cheque at the Pursers Desk for up to US$200 per cruise vacation (guests who present an American Express card, US$250). Everyone deserves a holiday. Stay close to home on a cruise to Malaysia, discovering cultural and natural marvels in Kuala Lumpur and Penang. (Additional long distance charges to connect to the USA will also apply.). The transportation of guests and baggage on Royal Caribbean ships is governed by the terms and conditions of the Cruise Ticket Contract included as part of the cruise ticket. SeaPass account hold charge For ships originating in North America, the minimum drinking age is twenty-one (21). Only available for guests aged between 3 to 11 years at the date of sailing. Select "Create an Account and enter your information. The 15 Night Ultimate India, Sri Lanka & Malaysia Cruise visits Singapour, Singapour; Kuala Lumpur, Malaisie; Penang, Malaisie; Hambantota, Sri Lanka; Colombo, Sri Lanka; Conchin, Inde; Goa, Inde; Abou Dabi, mirats arabes unis and Duba, mirats arabes unis. Use the app: You can make dining, activity and shore excursion reservations, use the daily planner to chart your course for the day, and open deck maps to figure out the best way to all the fun. Royal Caribbean Singapore | General Information Booking Conditions Once onboard, connect to Wifi-Guest-Spectrum. Frequently Asked Questions Travel Requirements & Documents Testing Requirement Online Check-In Boarding Vaccine Requirement Crown and Anchor Society Loyalty Program Future Cruise Credit The shows labeled as "Reservation Required" will need to be reserved. Evening: Smart Casual A. Royal Caribbeans liability for loss or damage to property shall be limited otherwise in accordance with the provisions in the Cruise Ticket Contract. By bus: Board the 400 line towards Shenton Way and disembark at the Marina Bay Cruise Centre stop. To view current offers, please visit www.clubroyaleoffers.com and enter your last name and Crown and Anchor Society number. Stay connected while onboard with VOOM - the fastest internet at sea. Children or infants less than three (3) years of age cannot participate in the Adventure Ocean Youth Programme which is restricted to ages 3-17 years inclusive. For details go to: Pregnancy Policy. Guests who prepay gratuities will not have an automatic daily gratuity added to their SeaPass account. If you intend to book a ship sailing for the first time post issue of this brochure, please see RoyalCaribbean.com closer to your sail date for updated policies. Let us handle your flight and begin your journey toward the vacation youve been dreaming about. This service is available fleetwide at a nominal charge. Browse and book directly from the app, or stop by the shore excursions desk to make a reservation. and will dispose of containers holding alcohol. You can unsubscribe at any time. Where The Athens Convention applies, we seek to limit our liability to you for claims in accordance with The Athens Convention. For more details about how we use your information, view our Privacy Policy. Day 6 - Hambantota, Sri Lanka. If you wish to recognize individual members of the crew for exceptional service you may do so at your own discretion. B) Hold curser over Before you board C) Click Online Check in Turn on your Wi-Fi and connect to WiFi-Guest-Spectrum. Marina Bay Cruise Centre Singapore (MBCCS) This bag should include: travel documents, medications, swimsuit, coverup, change of clothes, and sunscreen. Your booking is governed by Singaporean law. Guests who purchase alcohol bottles onboard or in port, will have their items safely stored by the ship. Alcoholic beverages seized on embarkation day will not be returned. Royal Caribbean reserves the right to ask for proof of age, revoke or otherwise restrict drinking privileges of any guest, regardless of age. We regret we must reserve the right to refuse to allow anyone to travel who, in our reasonable opinion, is physically or mentally unfit to travel or will or may require care beyond that which any traveling companion or we ourselves can reasonably provide. However there is a charge in US Dollars for all medical services. Reservations can be made in person or directly from the app to avoid wait times. All rebooking are subject to availability. Portside: Left side of the ship when facing the front of the ship. Voyagers (9-11 years): Call 26005 from a ship phone Day 4 - 5 - cruising. If the results are at or above 37.5 degrees Celsius, or they show other symptoms, well perform a secondary screening. Day 7 - Colombo, Sri Lanka. It shall be a condition of boarding and remaining on-board any of our ships that all guests throughout their stay comply with our Guest Conduct Policy. By rail: Board the North-South Line towards Marina South Pier and disembark at Marina South Pier Station. Homepage - Guest Terms and Conditions Daytime: Casual We also regularly update our website to ensure the accuracy of information. Locate a Travel Agent. Email Your Questions. Royal Celebrity Tours has no control over this schedule. Royal Caribbean is not liable for its refusal to transport any passenger or for its removal of any guest in accordance with these policies. The team is located in the United States, so please remember you may need to follow international call protocols from your location. Offer Type (complimentary stateroom or discounts towards a future cruise). Any and all information contained in this brochure, including prices and terms and conditions, is subject to change at any time without notice. The limit of our liability for death and personal injury for non - shipping incidents is limited to 400,000 SDRs. 15 Night Ultimate India, Sri Lanka & Malaysia Cruise | Royal Caribbean An additional Charge will apply for Specialty Restaurants. LEARN MORE ABOUT OUR AIR2SEA FLIGHT PROGRAM. Explore Serenade of the Seas. Safe return home: Weve worked with public health experts to build a robust, tiered response plan and will arrange safe, convenient transport for anyone with COVID-19 on our ships. Please note, reservations are required due to limited capacity. The medical facility is not intended or designed to serve as a clinic for guests, and Royal Caribbean is not responsible for the diagnosis, treatment or services furnished by shipboard medical personnel. If you wish to be more flexible and in casual dress, breakfast, lunch and dinner are also served in alternative locations. Feeling under the weather? Stay on ships time WHAT HAPPENS IF I BECOME SICK ONBOARD SHIP? Laundry and dry cleaning services are available on a 24-hour service. Reservation - Royal Caribbean International Please visit RoyalCaribbean.com before you sail for any smoking policy updates. The medical facility provides motion sickness tablets upon request. North Star | Cruise Ship Activities | Royal Caribbean Cruises Please ask your travel agents for further information. Purchase Internet before the cruise? Save big off onboard prices when you buy pre-cruise, and enjoy bottomless beverages all cruise long, including premium coffee, tea, fountain soft drinks, freshly squeezed juices and bottled still water. If a guest is in violation of this stateroom policy, a cleaning fee of US$250 will be applied to their SeaPass account and may be subject to further action pursuant to the Consequences Section of the Guest Conduct Policy. These measures include screening all guests and their personal property prior to boarding. The normal times for meals in the dining room are as follows although these may alter depending on the itinerary: Breakfast 07:00 to 09:30 You can also contact our emergency travel team at + 1-305-982-2700. Medical-grade cleaning: Our new sanitization protocols rival those at the best hospitals, using EPA-certified disinfectants and techniques like electrostatic fogging to clean frequently and consistently. Add your Reservation number, Last Name, Ship, and Sail Date to retrieve your reservation page. Snag premier access to onboard experiences like priority arrival and departure, an exclusive welcome lunch, VIP seating at shows, private time on fleet favorites and much more. The Pursers/Guest Relations Desk is open 24 hours a day to answer any questions you may have. While Royal Celebrity Tours Inc. or another affiliate or subsidiary or parent company of Royal Caribbean (collectively referred to as RCT) will arrange for the land tour component of your cruisetour, they do so only as a convenience to the passenger. They may not be taken off the ship on port days. Any travel agent used by the guest in connection with making arrangements for a Royal Caribbean cruise, air tickets or any related travel, lodging and tours is the guest's agent. To assist in locating areas where smoking is permitted, guests will find visible signage posted within all smoking areas and ashtrays that are provided for use. Think of this as a step up from your typical dinner wear. Traincar Host: US$1 a day per guest. A Room Service menu is available 24 hours a day (Please note: there is a nominal charge operational at all times). With a My Cruises account, you can review your reservation, securely make advanced reservations using our Cruise Planner, compare cruise itineraries, view a personalised cruise holiday calendar, complete the Online Check-In process and more. Contact Us | Royal Caribbean Cruises contact us We are here to help with reservations, Crown & Anchor memberships and general questions. At private shore-side resorts such as Labadee and Coco-Cay and when in US ports, the minimum drinking age is twenty-one (21). Day 3 - Penang, Malaysia. And in the event of a suspected case of COVID-19, were fully prepared with immediate medical evaluations, rapid testing, and protocols that will effectively isolate health risks. A per person cover charge is applicable in specialty restaurants. Guests who use wheelchairs must provide their own collapsible wheelchair and may find certain areas of the ship inaccessible. Please note: All onboard charges are in US dollars and will be billed in US dollars to your credit card then converted into your local currency. In preparation for prompt departure, cruise check-in will close one hour prior to sailing. It's show time Sanitization from bow to stern: Sanitization and fogging will occur daily from 3:30 am to 5:00 am at guest corridors. In addition, Royal Caribbean shall not be required to refund any amount paid by any guest who must leave the cruise vacation prematurely pursuant to the either policy, nor shall Royal Caribbean be responsible for lodging, meals, return transportation or other expenses incurred by the guest or for any consequential or punitive damages. This offers children an expedited service during first dining seating and then they are transferred to Adventure Ocean. Manage Reservation Help & FAQs | Royal Caribbean Cruises EC Regulation No. Or, if you don't have a My Cruises account, create one now. Look up my reservation Please enter your cruise information to view and edit your reservation details. Guests dependent on oxygen or requiring oxygen therapy must meet certain requirements prior to boarding the ship. 100% fresh, filtered air: Our HVAC system continuously intakes 100% fresh ocean air, filtering it for all indoor rooms and areas. Electronic Documents | My Cruises Dashboard | Royal Caribbean Intl. 3. We reserve the right to vary minimum age limits without notice where local laws require or where necessary or desirable deemed. Explore our cruise itineraries and choose from a variety of rooms depending on your needs and budget. For guests making bookings which involve cruise itineraries where the place of departure or destination is a member state of the European Union where this Regulation applies, subject to such not being in conflict with Singapore law, we limit our liability to you for death and personal injury or loss of damage to luggage. You must be at least 18 years of age to purchase, possess or use tobacco onboard. If a problem cannot be resolved to your satisfaction and you wish to follow up on your complaint, you must write to our registered office in Singapore as detailed above, giving your reservation reference number and full details of your complaint. Spectrum of the Seas | Cruise Ships | Royal Caribbean Cruises For the safety of all, guests who present a COVID-19 risk are not allowed to board. Once onboard you can make reservations for dining and entertainment. Remember to keep a change of clothes out for the next day. If your name has changed since . Casino Royale We regret we cannot accept liability for any complaint or claim which is not notified entirely in accordance with this simple procedure. Your stateroom will be ready by 1:30 pm, and you'll find your SeaPass (your room key) by the door, and any others inside your room. Wear face coverings: Face masks are optional, outdoor/indoor, in your stateroom or on your balcony. Give yourself several hours between the time you get off the ship and the time you need to board your flight home. 2. Once connected, tap the "Ship" icon on the top, tap "Entertain," and then tap "Shows and Movies." Flight information must be provided in order for the transfer to be confirmed. On the last evening of your cruise vacation, an itemized statement will be delivered to your stateroom for verification. Some members of our security team are equipped with body cameras as part of their uniform. Please hand-carry all valuables, medication and travel documents. Venture to Vietnam and find your chi in bustling Ho Chi Minh City. Royal Caribbean International can accommodate the following special diets onboard: vegetarian, diabetic, low-fat, low-sodium, low-cholesterol diets. 4 Night Greece & Cyprus Cruise | Royal Caribbean Cruises Once here, the port is on your left after Marina South Pier. Infants sailing on a cruise must be at least 6 months old as of the first day of the cruise/cruisetour. Make sure you have the proper forms of identification needed for your particular trip. Security may inspect containers (water bottles, soda bottles, mouthwash, luggage etc.) This includes a refusal in order to meet safety requirements established by international, union or national law or those competent authorities, or where the design of the ship or port infrastructure (including terminals) and equipment makes it impossible to carry out the embarkation, disembarkation or carriage of a guest in a safe or operationally feasible manner. Youll find endless opportunities to make the most of every moment like game-changing activities, world-class dining, show-stopping entertainment, and plenty of ways to unwind in the sun. My Cruises Member Login - Royal Caribbean International Dinner Multiple dining times. Dinner Early Seating 18:00/18:15 Late Seating 20:00/20:30. Prices will vary by garment type. Get support by Phone or Email. SeaPass is used for all expenditures except for those few that require cash: gratuities (other than bar and wine service), foreign currency exchange and casino gambling. In summary , the current maximum limits that apply under EC 392/2009 in the event of our liability for death or personal injury caused by a shipping incident is 250,000 special drawing rights (SDRs) unless such is caused by an act of war, natural phenomenon, civil war, terrorism or any other exception set out in the Athens Convention. We highly recommend that you view this important and informative information. Day 1 - Singapore, Singapore. Details will be provided onboard. Cigarette, cigar, e-cigarette and pipe smoking is permitted in designated outdoor areas. WILL MY FRIENDS AND FAMILY BE ABLE TO CONTACT THE SHIP? You may however, choose to purchase our transfer service where our staff will meet you at the airport in the city of cruise departure and provide transportation between the airport and the ship. Yes. Guests under the age of 21 will not have alcohol returned to them unless on an itinerary where the drinking age has been lowered to eighteen (18). We ask that guests do not pack passports and other required documents in checked bags, as failure to show these documents may result in denial of boarding. RCT assumes no responsibility with respect to these services (including cancellation, delay, injury and death, accommodations for guests with special needs or damage to property) even though RCT may collect monies or make bookings. Your Purchase of Shore Excursions and All Other Goods and Services. Smoking is permitted in the glass house on Deck 5, starboard, and on Deck 14, port side. Like landing bragging rights on the high-flying skydiving simulator, Sky Pad. Please contact us if you have already reserved your cruise and do not meet this requirement.