This villa has a king bed in a private bedroom as well as a sofa bed in the main living space. Claim your profile to access Trustpilots free business tools and connect with customers. Discover the best of this farming region. You are leaving a Vistana Signature Experiences, Inc. (Vistana) site and going to a third-party website. Thank you for acknowledging our outstanding staff that were a part of your Maui vacation. 808-662-6300 We found this unacceptable after traveling 4000 miles expecting a better view. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. My team members and I are truly local experts. Were excited to hear about your favorite activities and dining experiences. WHAT? We tried to combine our Marriott and Westgate timeshares under one account for our convenience at Interval International. We use OUR portable vacuum to save YOUR equipment. Great beach location, views of the ocean were wonderful. Our exclusive services include front-desk check-in, valet service, check-signing privileges throughout the resort, mid-stay clean for stays of 7 nights or longer, a full-service concierge, and more. We purchased more points a few years ago because the salesperson promised us Marriot was planning to add additional vacation locations that we hadn't booked already. Marriott was unable to work with us to allow us to shorten our stay or even just stay the night at their resort on the night of our wedding. 160 East Flamingo Road, Las Vegas, Nevada 89109 , USA. To see correct prices and occupancy info, add the number and ages of children in your group to your search. The financing was done under my wifes name knowing full well that she doesnt work, and Im retired. If my reservation says resort view, what does that mean? Phone:808-662-6300 14806241000. ReadMore, Go below in dry, air-conditioned comfort ReadMore, The ultimate evening relaxation. After almost two hours of being told different stories and asking for the GM, a young man who repressented himself as the office manager told us our Villa would be ready at 4 PM. They ran my partners credit without his permission, and when it was too low, they asked for permission to run mine. Visiting the pool involves health and personal . Check out some of our favorite top Maui picks for ideas on how to plan your trip. Not so. Marriott - iPalapa I WAS NOT ALLOWED TO CONTINUE TO HOLD. You are only blocked from performing the attempted action on the live website, known as "Production". When I spoke to you, Marriott, I told your rep we had NEVER used the Vacation Club, nor did we care to do so in the future. Find out what food and drink options you could be enjoying at this property. Northside Park - Visit Fort Wayne The room was huge and spotless, nice kitchen, great bed and amazing views. Enjoy the essence of the Valley Island while recharging at Ho'ola Spa and experience transformative Hawaiian spa treatments with indigenous, botanically derived products. The MVC annual maintenance fees were also totally misrepresented. The full service restaurant is not open. Run. There's no capacity for cribs at this property. Shared spaces where face coverings must be worn by unvaccinated Owners and guests include the following: Please Note:The above requirements are in addition to any applicable face covering requirements mandated by governmental authorities in the jurisdictions where our resorts are located. If you want to request something specific, you can do that after you select your rate. Thats horrible!! We went to the pool bar as the restaurant was closed. Approximate prices in EUR for a 1-night stay, The Westin Nanea Ocean Villas, Ka'anapali is located between North Kaanapali Beach and the mountains of West Maui. The Westin Kierland Resort This year is the worse vacation season we've ever seen. When received I was shocked because in this deal we went from having our mortgage loan paid off with maintenance fees of $1100 a year to a new loan balance of $30,813 with monthly payments of $532.28 with annual maintenance fees of $2800. RESERVE NOW. Seems repairs eeded to bbe made. Service animals that perform work or tasks are welcome at this resort, but family pets are not permitted. For poolside lounging, bar service or a more casual all-day dining experience in Lahaina, visit Inu Pool Bar for lunch or dinner. Honua Kai Resort & Spa is the perfect spot for the entire family to relax. The resort's villas will feature the world-renowned Westin Heavenly Bed featuring lush sheets, down cushioning and a patented pillow-top mattress, which cradles and contours to the body for complete comfort. Beautiful resort and beach, and the shuttle service gets you everywhere you want to go. We rented cabanas at $150 per day for two days ( non refundable) when we made our reservations only to find out on arrival they were on the back side of the pool with a wonderful view of the backs of poolside chairs and people's backs and bald heads. Visit hotel website >. AND THIS IS THE WAY WE GET TREATED? Calm or rough? Custom Swimming Pools & Landscaping | Woodside Pools in Wayne NJ Experience Nanea - a state of relaxation and repose - firsthand at The Westin Nanea Ocean Villas! Woodside Pools is the premier custom in ground pool builder of Bergen, Passaic, Rockland, Morris, and Essex Counties. You can sort and/or filter them by time of year, review score, and more. ReadMore, Explore the beauty of Maui by foot. Not hours. It took over an hour to get our food because the chef had to stop cooking to yell at the staff (this from our waiter) and wouldn't cook anything until his 'meeting' was over. The staff were happy, all smiles and seemed to really enjoy their jobs. Villas come complete with like-home comforts, including a fully equipped kitchen, washer and dryer, a separate living and dining area, complimentary Wi-Fi and resort amenities without the resort fees. Vistana Signature Network is a registered Exchange Program. Does anyone know what the beach is like? Their interest rate is 10.99% and the high maintenance fees are due even if you dont use the timeshare, even during COVID. Possibly from a womens period. When we arrived ( after driving 2 days in a car with 4 kids) we were escorted into A semi private area where we were offered beverages and snacks. Youll find some of Hawaiis best aquatic fun just steps from your villa door. | Unless youre looking to be trapped into debt and letdowns avoid Marriott timeshare. Cost: Complimentary. Nothing is ever explained and when you ask questions your agents tell you to refer to the contract for explanations on the maintenance fees. When we had purchased, we immediately felt buyers remorse and so we called to cancel the timeshare within the 30-day recission period they told us in case we changed our mind. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. All fields must be valid. However, today, II said it was STILL showing as a corporate account! Ask 771joans about The Westin Nanea Ocean Villas, Ka'anapali, Ask gyg2449 about The Westin Nanea Ocean Villas, Ka'anapali, The Westin Ka'anapali Ocean Resort Villas, We compared the lowest prices from 5 websites, Marriott's Maui Ocean Club - Lahaina & Napili Towers, We compared the lowest prices from 3 websites, Kaanapali Maui at the Eldorado by Outrigger. We are a new customer and already want our money back. I am furious that my wifes vacation starts off with her washing your dishes.Two days later my son and his wife arrived and wanted to shower in the lock out room bathroom. When we arrived to check in, we we're given our Villa, a one bedroom overlooking the parking garage. This is neither an offer to sell nor a solicitation of offers to buy in any state or other jurisdiction in which registration requirements have not been met. Not to mention the cabanas are side by side only four feet apart.This is a time share operation. LocalAreaActivities However she told me that the agents set up the contract so that the 7 day rescission period began the day SHE signed the contract, even though I had not even viewed the paperwork on the day the cancellation period ended. They're also applicable regardless of the comment's tone. Each review score is between 1 and 10. We have used our timeshare 3 times in 7 years, they have been compensated more than fairly for that usage.They served us Bloody Marys during the entire presentation. Ocean view In addition to our aquatic playground with waterfalls and caves, youll find amenities and fun-filled activities for the whole ohana (family). Rent a whole home for your next weekend or holiday. !I insisted on speaking with hotel manager about this ordeal. How they lure you into these presentations is with promises of gifts, and telling you that the meeting only lasts about 90 minutes. They con folks into signing the paperwork which they rush through and dont disclose the important financial information. This is definitely a financial hardship.We want to part ways IMMEDIATELY and wholly, but for now we are stuck with this valueless product. Edited: 1 year ago The kid's pool is great fun with a slide and spouting turtle fountains. Inu Pool Bar and Grill is open from 11 a.m. to 9 p.m. daily. They dont buy it back when you realize how lousy their timeshares are. ReadMore, Prime snorkeling and water sports await. 3 Resales from $55,000. The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. All rights reserved. Ate at the pool bar. ReadMore, Challenge yourself amid dramatic views. Good food but terrible service!!! My team members and I are truly local experts. This has been a horrible, stressful and anger-filled experience for us, and we felt compelled to inform others so that they can avoid what we are going through. We use dedicated people and clever technology to safeguard our platform. Perfectly nestled between the deep blue waters of the Pacific Ocean and the majestic West Maui Mountains, our resort offers everything you love about a traditional Hawaii vacation resort. We did. Find out how we combat fake reviews. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. ReadMore, Astonishing magic with a Maui flair. The owner advocates defended the tactics, lies, and fraudulent information that was used to sell us our points. ! Your attitude about the cash cow customers is appalling. Patient & knowledgeable, informing us of places to go & things to see in Maui. Step outside your villa retreat and embrace a welcoming abundance of amenities at every turn. Once there, a nice person named Jessica Segebre offered to help and told us that people cancel all the time. Their salesmen told us buying a timeshare was an investment where we would be generating a profit! I own 4 weeks of timeshare (3 weeks Phuket and 1 week Las Vegas). This was not something we intended for them to have to handle or be financially responsible for, nor did we agree to have their names included in the contract with MVC. There was a problem loading the reviews. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist. Situated on 16 acres of Maui's North K'anapali Beach, The Westin Nanea Ocean Villas is designed to provide a relaxing haven replete with culturally inspired programs and authentic Hawaiian experiences. Best Hawaiian island to visit with family, The Top 5 Beaches around the World for Romantic Sunsets, Experience Paradise From All Sides: The Top 3 Coolest Tours in Hawaii, The 2 Best Places for Group Stays in the Aloha State, 5 Essentials to Pack When Flying to Paradise with Little Ones, 5 Maui Adventures for a Secluded Holiday in Paradise, 130 Kai Malina Parkway , Lahaina, Hawaii 96761, Accommodations for Guests with Disabilities. I have forwarded your review to the team for immediate follow up and would be grateful for the opportunity to discuss these occurrences with you. You have been entered for a chance to win 10,000 Starpoints. They would not allow us to do this, and said we should have purchased vacation insurance. We attempted to get out of our contract using the 10-day rescission period, based on the receipt of the final paperwork. Im so frustrated, this purchase should have been fun. After almost two hours of being told different stories and asking for the GM, a young man who repressented himself as the office manager told us our Villa would be ready at 4 PM. This property has made significant efforts and financial commitments toward becoming more sustainable by subscribing to one or more third-party sustainability certifications. Professional photographers specialize in candid photography, classic portraiture, and artistic photography during sunrise and sunset. RESERVE POOL SEATING AND CABANAS. Last Name is required. If youd be so kind to send us your preferred contact information to so that we may reach out to you. The Westin Nanea Ocean Villas, Ka'anapali is a vacation ownership beach resort located in Lahaina, once the royal capital of Maui Loa. Warn other, do not do business with Marriotts timeshare divisionin fact stay away from all Marriott properties if this is what they let their timeshare division get away with! Furthermore, our maintenance fees have tripled since we first purchased. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Instead they agents pressured my daughter to call and convince me that we needed to do this and they had her sign the paperwork that day even though I had not yet agreed to this. Checkin:4p.m. | JCB, Ipoolside Maui Rentals We found this unacceptable after traveling 4000 miles expecting a better view. From family-friendly activities to adventurous excursions, this slice of Maui paradise offers something for everyone. Had the breakfast buffet once and it was top of the line. Reviews on The Westin in Kaanapali, HI 96761 - The Westin Maui Resort & Spa, Ka'anapali, The Westin Ka'anapali Ocean Resort Villas, The Westin Nanea Ocean Villas, Ka'anapali, Hyatt Regency Maui Resort And Spa, Marriott's Maui Ocean Club - Lahaina & Napili Towers, Sheraton Maui Resort & Spa, Kaanapali Alii, Aston Maui Kaanapali Villas, Hyatt Residence Club, The Ritz-Carlton, Kapalua This is REAL ESTATE, with a deeded property (neither are true). Please see our partners for more details. Senior citizens and those with underlying medical conditions are especially vulnerable. We were among the first to stay at this property after their opening in April. Poolside service is available from 11 a.m. to 4 p.m. daily. Our meeting was over five hours, where these Salespeople managed to lie and misrepresent the product in the following ways: MVC timeshare points would be easy to resell, and MVC staff would assist us any time. That seems a little odd given the price you're paying for this property. Days. What really makes us mad is that we are retired and now our maintenance fees are more than the taxes on our home which is crazy. Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size. Phone:808-662-6300 We were told that we would receive amazing VIP benefits if we continued to upgrade our ownership, including priority booking of rooms and resort events, travel booking services, and so on. There is also a washer and dryer in the villa and detergent and softener are provided. Turn these moments into lasting memories! The Westin Nanea Ocean Villas, Ka'anapali 45 Kai Malina Parkway, Vistana Hawaii Tax ID # TA-139-329-5360-01, Lahaina, Hawaii, USA, 96761 Tel: +1 808-662-6300 Kahului/Maui Distance From Property: 29.8 Miles Phone Number: +1 808-872-3830 Visit Website Alternate Airport Transportation: Speedishuttle Kapalua Airport - Maui Face coverings are required for all unvaccinated Owners and guests at each of our resorts. There is also a sofa bed in the main living space. A thrilling descent down a famous crater. What does that say about Marriotts ethics? Beach Services Reservations are required at Marriott's Aruba Surf Club (ipoolside.com) Concierge Fitness Center Fitness Class Hot Tub (s)/Spa (s) Whirlpool spas are open from 7 a.m. to 8 p.m. daily. There is also a sofa bed in the main living area. ReadMore, Hang ten with the sport of kings." Located on Mauis renowned Kaanapali North Beach, Outrigger Honua Kai Resort & Spa provides the space you need with the exceptional amenities youll love. First Name is required. Set on twenty-six acres of lush, tropical land and infused with a variety of Hawaiian design elements, The Westin Nanea Ocean Villas blends a top-notch vacation experience with the authentic history and culture of Hawaii. Terms & Conditions | Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Then wanted us to sign a form that we would attend - no go. The full service restaurant is not open. Safe. Westside Pool,specializing in apartment swimming pool maintenance since 2001. English, For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +1 808-662-6300, Self Operating lift or a sloped entry in hotel swimming pools, Valet parking for vehicles outfitted for drivers in wheelchairs, Entrance to On-Site Fitness Center is Accessible, Room and Suites Access through the Interior Corridor, Safety Chains and/or Latches on Guest Doors, Toilet Seat at Wheelchair Height - Toilet for Disabled, Unlock your stay with the Marriott Bonvoy App. Seemed more interested in flerting with guys than taking care of her customers. It is amazing to think that a company as large as Marriott Vacations Worldwide (and the at least 5 more brands they operate under) that our letter sent to a Senior Leader would result in a form letter equating to to bad, so sad, call an 800 number. I NOW HAVE A CASE NUMBER AND CAN EXPECT A CALL BACK IN 3 TO 5 DAYS. The Westin Nanea Ocean Villas vacation rentals - Vrbo I was able to spend the night here with friends in town and I must say it was excellent. Maui Vacation Packages & Deals 2023 | Vacations by Marriott We finally discovered the issue keeping this from happening was YOU, Marriott! My wife and I have been Marriott Vacation owners for many years. Please note that all Special Requests are subject to availability and additional charges may apply. Please be aware that in some locations, misrepresenting a pet as a service animal is a misdemeanor and may result in a monetary penalty and/or imprisonment. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. This is a time share operation. Amenities include a 10,000 square foot lagoon- style pool with an upper pool, children's pool and play area, two plunge . Mahalo for choosing The Westin Nanea Ocean Villas as your Maui vacation destination and for your candid feedback regarding your most recent visit with us. | She ended up cleaning dishes of your previous guests. What other views are available? Thats several days after my check in! Westin Nanea Villas, Just opened, can't recommend - Tripadvisor Returned in 30 minutes and were told yet another story. We DID NOT cancel - the resort cancelled! Maintenance fees, resort fees and other taxes were never included in any discussion of price or payments for ownership during the presentation, however, we were held financially responsible for all of those and more. You can enjoy a game of tennis or start a pick-up game of soccer, and you can always head to the Northside Pool to cool off.